The Mindset of a Leader

Dr. Rick Workman discusses what the mindset of a leader on his dental leadership blog.
It's about mindset, not skill set.

We know that not all good leaders are the same. Some may be introverted, some may be loud, some may be upbeat, some may be strict. There is no cookie cutter way to leading, but many leaders have a similar mindset. Mindset separates average leaders from outstanding leaders. Having the right mental approach will help you in being successful. 


Many leaders have a strong sense of passion – for their company, their job and the people around them. With a passionate mindset, you should have the drive to develop and showcase your talents, while encouraging others to find their own talents. You’re also motivated to go above and beyond what is asked of you. 


The leaders who usually perform the best are those who interested and invested in the success of their employees. Although they may be leaders of the pack, they play the role of servant to their followers just as much. A great leader understands that his or her success relies on those that are following him or her, so it's important to make sure that those followers are highly motivated and have faith in their leader. 


Another trait that is frequent in great leadership mentality is a big picture focus. It's probably not the first to come to mind when thinking of a good leader's top qualities, however, it's a very effective trait for leaders to have. When you write down your goals, big or small, you and your employees can see what you're striving to achieve at all times. It serves as motivation and a constant reminder of where you want to be in the future. 

When it comes to leading others, it’s about mindset, not skill set. I’m a huge proponent of taking leadership courses. At Heartland Dental, many of our continuing education courses are centered on just that. It’s important that our supported doctors, team members and Home Office employees aren’t just savvy when it comes to their technical skills. It’s my hope they’ll have leadership qualities in order to better lead their peers and participate in their communities.

Rick Workman, DMD

Founder, Former CEO and Active Chairman, Heartland Dental

Rick Workman, DMD, graduated from Southern Illinois University School of Dental Medicine in 1980. After starting his own practice, he set out to create a world-class dental support organization that would relieve the management burden for dentists by offering them an array of non-clinical administrative support. Today, Heartland Dental is the largest dental support organization in the country. In addition to being the founder of Heartland Dental, he is also the past president of the Association of Dental Support Organizations. To read more about Dr. Rick Workman, click here